Transforming the Culture of Conflict: A Brain-Compatible Model for Solving Problems in Modern Organizations
Conflict in the workplace has historically been managed by the twin pillars of authority and the legally informed “discipline process.” However, these pillars have often fallen short of what human serving professionals need in times of conflict and crisis: the very best thinking and creative collaboration among and between employees. In addition, authoritative approaches often lead to the creation of a “culture of blame.” This workshop offers a new model of conflict resolution focusing on ownership, collaboration, and strengthening employee relationships. This four-part, progressive problem solving model combines the best of brain research with 30 years of human service experience to produce an efficient, effective conflict resolution model proven effective in a multi-service children’s organization. Learn a new paradigm for solving difficult, personal and seemingly intractable problems among and between your employees and usher in a new era of creative, cutting-edge solutions to age-old conflicts.
The purpose of this workshop is to share with attendees a new model of problem solving when conflicts arise between individuals or groups in a human service organization. Specifically intended to eradicate a culture of negativity and blame, this model is based on our understanding of how adult brains function in the workplace and respond to stress. After successful implementation at The Children’s Guild over the past five years, the goal of this workshop is to share the model with attendees in a way that it can be practically implemented in his/her own work environment.
